At UCLA Health, we believe our people are our greatest asset, and their growth is vital to our collective success. We are committed to fostering an environment where every employee has the opportunity and support to expand their skills, explore new possibilities, and advance their careers. Whether you’re building expertise in your current role, preparing for the next step in your career, or exploring a new path within our organization, we want to provide you with the resources and experiences to help you succeed.
We look forward to growing together.
Shawn Kang – Chief Human Resources Officer
YOUR JOURNEY. YOUR STORY. WHERE YOU GO IS UP TO YOU.
At UCLA Health, we take pride in the number of employees who have grown their careers internally. Below you will find the paths of employees who have successfully advanced into various roles within UCLA Health. Imagine how far your abilities and ambition can take you!
6/2013
Payroll Assistant
UCLA Health Human Resources
6/2014
HR Specialist
UCLA Health Human Resources
6/2015
HR Generalist
UCLA Health Human Resources
9/2016
HR Manager
UCLA Health Human Resources
5/2019
Talent Acquisition Consultant
UCLA Health Human Resources
1/2020
Talent Acquisition Sr. Consultant
UCLA Health Human Resources
7/2021
Talent Acquisition Supervisor
UCLA Health Human Resources

6/2013
Asst. Administrative Analyst
UCLA Health Patient Communication Center
1/2014
Quality Analyst
UCLA Health Patient Communication Center
3/2015
Coach/Trainer
UCLA Health Patient Communication Center
10/2015
Supervisor
UCLA Health Patient Communication Center
2/2018
Float Manager
UCLA Health Patient Communication Center
3/2019
Operations Manager
UCLA Health Patient Communication Center
6/2020
Sr. Operations Manager
UCLA Health Patient Communication Center
5/2022
Director, Quality Support
UCLA Health Patient Access Organization
9/2024
Director of Scheduling Pathways and Technology
UCLA Health Patient Access Organization

6/2004
Academic Counselor
UCLA Campus
3/2006
Manager, Undergraduate Programs
UCLA Campus
11/2009
Director, Career Services
UCLA Campus
9/2013
Training Specialist
UCLA Health
1/2016
Sr. OD Consultant
UCLA Health
1/2020
Director, Patient Experience
UCLA Health
5/2021
Manager, Learning and Development
UCLA Health
3/2025
Senior Director, Learning and Organizational Development
UCLA Health

Don’t be afraid to seize and pursue opportunities, even if they seem challenging or unfamiliar at first. Embrace them as chances to expand your skill set and broaden your horizons.
Gayle Choakongkee – Talent Acquisition and Onboarding Manager

A PASSION FOR STRATEGIC CAREER PLANNING
We surveyed some of our leaders and asked them what strategies have been most helpful in their career advancement. Here are their top responses:
The connections you make throughout your career matter, build those important relationships.
Naira Shirvanyan – Talent Acquisition Supervisor